Support

Delivery/Shipping

Most item(s) will ship from our warehouse within 7 business days from the date of your purchase.

GTS and PowerTower orders are now shipping within 6 - 8 weeks from receipt of your order.

Your item(s) may arrive in more than one box, and depending upon the method of shipment, the boxes may arrive separately.

If you have any questions about your order, please call our Customer Service Department toll-free at (800) 541-4900, X 315, Monday through Friday, 7:30 AM to 5:00 PM Pacific Standard Time. You may also e-mail us at support@efisportsmedicine.com


Shipping Definitions


FedEx Ground Service Details

Delivery Times 1–5 business days within the contiguous U.S.;
3–7 business days to and from Alaska and Hawaii.
Service Days Monday–Friday. Delivery is by the end of the business day.


FedEx 2Day Service Details

Delivery Times By 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences).
Service Days Monday–Friday, with Saturday service available in many areas for an additional charge.


FedEx Standard Overnight Service Details

Delivery Times Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 to rural areas.
Service Days Monday–Friday, with Saturday pickup available in many areas for an additional charge.


FedEx Express Saver Service Details

Delivery Times Delivery to businesses by 4:30 p.m. and to residences by 7 p.m, in 3 business days.
Service Days Monday–Friday, with Saturday pickup available in many areas for an additional charge.